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Tauranga Mt Maunganui Rotorua

Welcome to Pero's Hairtek
returns & refunds policy.

Returns & Refunds

If you receive an item different than what was described, or that is clearly in worse condition than indicated, please email us directly to report the defect or damage within seven (7) days of receiving the shipment. If necessary, you can return your item to to us for a refund.

To be eligible for a refund, you must return your item to us in the same condition you received it, and the return must be postmarked within thirty (30) days of shipment. It can only be returned in cases of defect, damage or if the item was different than described. When writing to us to arrange for its return, please be as descriptive as possible regarding the problem with the merchandise.

Please choose carefully as we do not offer refunds if you change your mind.
We are happy to exchange your goods, providing the goods are in their original unused condition.

If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Thank you

Pero's Hairtek Limited
PO Box 10280. Bayfair. Mount Maunganui 3152.
Bay of Plenty. New Zealand.